Refund Policy
1. Refund Eligibility
We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may be eligible for a refund subject to the terms outlined below.
2. Refund Period
Refunds are only available within 7 days after the purchase date. After this period, no refunds will be processed.
3. Eligible Products/Services
Only products/services that are unused, unopened, and in their original condition are eligible for a refund. Products/services that have been personalized or customized in any way are not eligible for refunds.
4. How to Request a Refund
To request a refund, please contact our customer support team at [contact email] within the refund period specified above. Please provide your order number and the reason for your refund request. Our team will review your request and respond as soon as possible.
5. Refund Process
If your refund request is approved, the refund will be processed via the original method of payment. Please allow [number of days] days for the refund to be reflected in your account.
6. Non-Refundable Items
Certain items are not eligible for refunds, including:
- Digital products/services (e.g., software downloads, digital subscriptions)
- Services that have already been provided
- Gift cards or vouchers
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.
8. Changes to Refund Policy
We reserve the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
9. Contact Us
If you have any questions about our refund policy, please contact us via email.